Kesean Woodhouse

Engineer working at the intersection of systems and people.

I build technical systems and help the people who use them: backend, integrations, automation, and the customer-facing work that connects the two.

Six years building integrations and internal tooling across enterprise software. I started at Microsoft Store, teaching customers and running group classes at the Fifth Avenue flagship, went through Flatiron School, and moved into engineering through the Microsoft LEAP apprenticeship. That customer-first lens has shown up in every role since.

My strongest work has lived in the connective tissue between systems: pipelines that make things talk to each other, integrations that get used, tooling and monitoring that keep things running without constant hands-on intervention. I'm comfortable across C#, Python, PowerShell, JavaScript/TypeScript, and modern cloud platforms (Azure, Vercel, Railway).

Since March 2024 I've been doing self-directed project work to stay sharp on modern development and cloud tooling, and I'm open to software engineering, technical program management, operations, and support roles. Remote or Seattle-area. You can also see this story compressed onto a single page → Resume

  • Independent Projects & Continuing Education

    Independent projects and continuing education. Built and deployed Golem, an AI troubleshooting assistant that answers technical questions with a likely root cause and debug steps (Python/Flask, React/TypeScript, Railway, Vercel), using Claude Code.

Earlier

Microsoft Store

Product Advisor, then Flagship Fifth Avenue, New York2014 – 2017

One-on-one technical training on Windows and Office, and group classes for youth and adult audiences, across the Roosevelt Field and Fifth Avenue flagship stores. Ran pre-sales demos and consultations for small business customers, matching devices and software to how their teams actually worked. Took over the flagship events program mid-season when its coordinator became unavailable, rebuilding the booking schedule and running overlapping school groups in parallel. Set up new devices with customers from scratch and supported the Fifth Avenue flagship build-out.

  • An AI troubleshooting assistant, built as hands-on practice.

    Golem is an AI troubleshooting assistant that answers technical questions in a structured format: summary, root cause, debug steps, relevant docs. I built it as practice wiring a full application together across services: auth, a backend API, a deployed frontend, CI, and end-to-end tests, to stay current with modern tooling after time focused on other work.

    Python · Flask · React · TypeScript · Anthropic SDK · Railway · Vercel · GitHub Actions · Playwright

Let's talk